Our company is committed to providing high-quality products that meet industrial standards. We offer a one-year warranty for the original purchaser of our product, ensuring it is free from defects in materials and workmanship from the date of purchase.

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Please note that this warranty only covers repairs for the original purchase. The warranty does not cover damages due to misuse, abuse, negligence, accidents, unauthorized repairs or alterations, improper installation, normal wear and tear, or lack of maintenance.

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We shall not be held liable for any injuries to persons or property, or for any incidental, contingent, special, or consequential damages resulting from the use of our product.

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Our products are not intended for use in water or rain, or when plugged into electrical outlets. Bent axles are not covered under this warranty, as this is typically a sign of improper handling or misuse.

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Minors should never operate the roller without adult supervision.

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Do not use extension cords over 100 feet to prevent power loss and potential overheating. If an extension cord is necessary, use a high-grade cord.

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To claim this warranty, you will need to provide proof of purchase, the date of purchase, and a detailed explanation of the issue, accompanied by photos or videos (or both) of the damage or malfunction.

 

**Please note that we do not have a return policy; our policy is focused on repairing the product.

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To initiate a warranty claim, please contact our customer service team with the required information. They will guide you through the process and, if necessary, arrange for the product to be repaired.